Professional Work Experience

4+ years across telecommunications infrastructure and modern software development. Measurable results from network optimization to full‑stack delivery.

Years Experience

40%

Connectivity Issues Reduced

25%

Repeat Visits Decreased

Career Timeline

A progression from telecommunications infrastructure to modern web development

Current Jan 2025 - Present

Staff Infrastructure

Varnion Technology Semesta

PT Varnion Technology Semesta, a leading technology service provider in Indonesia specializing in internet solutions for the hospitality industry. As an Infrastructure Staff, I contribute to the stability and scalability of client and internal systems through comprehensive network management and optimization initiatives.

Key Achievements

40% Improvement

Reduced connectivity issues through systematic monitoring and optimization

Network Excellence

Consistent internet performance and uptime across hotel client sites

Core Responsibilities

Network device installation, configuration, and maintenance across hotel client sites
Regular monitoring and troubleshooting using Mikrotik and Ubiquiti tools
Structured cabling and server rack setups for improved organization
Cross-functional collaboration with NOC and support teams

Technologies & Tools

Mikrotik Ubiquiti Network Design Infrastructure Planning System Monitoring

Dec 2020 - Aug 2023

Provisioning Technician

PT Telkom Indonesia (IndiHome)

PT Telkom Indonesia (IndiHome), the largest telecommunications company in Indonesia, where I served as a Provisioning Technician responsible for ensuring successful internet service activation and customer satisfaction across residential and business segments.

Key Achievements

25% Reduction

Reduced repeat visits through quality workmanship and customer education

Service Excellence

Faster service activation times and improved customer experience

Core Responsibilities

Installation and configuration of IndiHome internet services for residential and business customers
On-site troubleshooting and signal quality testing using OTDR and OPM tools
Coordination with NOC and customer service teams for issue resolution
Customer education on equipment usage and maintenance for long-term satisfaction

Technologies & Tools

Fiber Optic OTDR OPM Testing Network Provisioning Customer Service

Professional Skills Summary

A comprehensive skill set developed through diverse professional experiences

Infrastructure & Networking

• Network Design & Implementation
• Mikrotik & Ubiquiti Systems
• Fiber Optic Installation
• System Monitoring & Optimization
• Structured Cabling

Technical Troubleshooting

• OTDR & OPM Testing
• Signal Quality Analysis
• Network Performance Optimization
• Issue Root Cause Analysis
• Preventive Maintenance

Project Management

• Infrastructure Project Planning
• Site Surveys & Assessment
• Timeline Management
• Quality Assurance
• Documentation & Reporting

Customer Relations

• Customer Service Excellence
• Technical Support & Training
• Issue Resolution
• Communication Skills
• Client Relationship Management

Team Collaboration

• Cross-functional Teamwork
• NOC Coordination
• Knowledge Sharing
• Support Team Integration
• Collaborative Problem Solving

Software Development

• Full-Stack JavaScript Development
• React & Next.js Applications
• Golang & Node.js Backend Development
• Database Design & Management
• API Development & Integration

Let's Work Together

Interested in leveraging my unique combination of infrastructure expertise and development skills for your next project? Let's discuss how I can contribute to your team's success.

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